Privacy Policy
Last updated: {October 2025}
Purpose of This Policy
This Privacy Policy explains how Luxx Components collects, uses, discloses, and protects your personal information when you visit our website www.luxxcomponents.com.au or make a purchase from us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Company details (for retail / wholesale customers)
- Payment information (processed securely via third-party gateways)
- Account login details (if you register on our site)
Automatic Information
When you browse our website, we automatically collect:
- IP address and device type
- Browser type and version
- Pages visited and time spent
- Referring websites
- Cookies and similar tracking technologies
This information helps us improve website performance and security.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate order updates or account information
- Verify retail / wholesale account applications
- Respond to customer service requests
- Improve our website and product offerings
- Comply with legal and taxation obligations
- Send optional marketing emails (only with your consent)
4️⃣ Sharing Your Information
We only share information where necessary:
| Type | Shared With | Purpose |
|---|---|---|
| Payment processing | Stripe, PayPal, or your selected payment gateway | To process payments securely |
| Delivery | Aramex, Australia Post, or other couriers | To deliver your order |
| Website hosting | Hostinger | Secure hosting and data storage |
| Analytics | Google Analytics, Facebook Pixel | To measure website traffic and performance |
| Legal | Regulators or law enforcement | Only when required by law |
We never sell or rent your personal information.
Cookies & Analytics
Our website uses cookies to:
- Enable essential site functions (cart, checkout, login)
- Measure visitor activity
- Remember preferences
You can manage or disable cookies in your browser settings, but this may affect site functionality.
Storage and Security
Your information is stored securely in our website database and in third-party systems that comply with recognised security standards.
We take reasonable steps to:
- Protect data against unauthorised access, misuse, or loss
- Limit access to staff and contractors who need it for business operations
All online payments are processed via SSL-encrypted connections and we do not store credit-card details.
Access and Correction
You have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or update any inaccurate or outdated information
- Request deletion of your account (subject to legal record-keeping obligations)
Please contact us at info@luxxcomponents.com.au to exercise these rights.
Changes to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with the “Last updated” date changed accordingly.
📩 Contact Us
If you have questions or complaints regarding this Privacy Policy, please contact us:
Luxx Components
Email: info@luxxcomponents.com.au
Address: 95 Rookwood Road Yagoona 2199 NSW
